Eugene lays it on the line here. Lots of strong opinions about relevance, institution, spirituality, and children crying in church.
Spirituality for All the Wrong Reasons.
His thoughts on relevance seem right:
"I think relevance is a crock. I don't think people care a whole lot about what kind of music you have or how you shape the service. They want a place where God is taken seriously, where they're taken seriously, where there is no manipulation of their emotions or their consumer needs."
and:
"I think the besetting sin of pastors, maybe especially evangelical pastors, is impatience. We have a goal. We have a mission. We're going to save the world. We're going to evangelize everybody, and we're going to do all this good stuff and fill our churches. This is wonderful. All the goals are right. But this is slow, slow work, this soul work, this bringing people into a life of obedience and love and joy before God."